HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.• This HP services offers notebook users on the go prompt, reliable coverage in major geographies of the world, for 5 years.
Deploy with confidence. HP Installation Service gives you the assurance that your products are off to a solid start, installed by an HP specialist following the manufacturer’s guidelines. This service includes the basic installation of HP-branded hardware and software, plus HP-supported products from other vendors that are sold by HP or by HP authorized resellers.[1]
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.- Remote problem diagnosis and support;- Onsite hardware support;- Materials included;- Service-level options with different coverage windows and response times;- Help improve system uptime. Convenient onsite support. Reliable response times.
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
Minimize downtime and maximize convenience. Get back up and running quickly with HP Onsite Exchange Service. Get high quality remote troubleshooting assistance and, if necessary, an expert certified technician will exchange the device for you, at your site.
Boost employee productivity and IT efficiency with world-class computing solutions from HP Device as a Service (DaaS). Get everything you need, and nothing you don’t, from hardware and accessories to lifecycle services and support, with one contract and a fixed price per device.
Access to reliable support is just as important when you're travelling as when you're in the office - maybe even more so. With HP Onsite Hardware Support for Travelers with Defective Media Retention, you can depend on convenient onsite response time in many countries around the world.[1] When dealing with defective storage media, you maintain control of your sensitive data.
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Solution Support[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.