HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you to resolve hardware and software problems on your HPE networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HPE networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
SERVICE OVERVIEWHPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.You can choose from a set of reactive support levels to meet your business and operational needs.
HPE Aruba Networking SD-WAN Software and Gateways are designed for IT staff who need to improve visibility, performance, and security for their legacy routers and WAN connections. With cloud-based services and mobile video and voice, organizations can deploy SD-WAN Software and Gateways to optimize the entire branch experience with rich insight into users, devices, and applications. The SD-WAN Software and Gateways utilizes a cloud management interface for high scalability and efficient feature updates, without network downtime caused by planned or unplanned maintenance. For network administrators and systems integrators alike, SD-WAN Software and Gateways includes a free mobile application that simplifies the onboarding of branch devices and an SD-WAN orchestrator for automated provisioning of virtual gateways, routes, and tunnels.What is new supporting point:Virtual Gateways now feature expanded performance up to 4 Gbps when connecting to public cloud infrastructure.9004 Gateway provides SD-WAN and enhanced security capabilities in a compact, cost-effective form factor.SD-WAN security on the 9000 Gateways is extended to include identity-based attack detection and intrusion prevention system (IDS/IPS).
Our vision is to create technology that makes life better for everyone, everywhere â every person, every organization, and every community around the globe. This motivates us â inspires us â to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We wonât stop pushing ahead, because you wonât stop pushing ahead. Youâre reinventing how you work. How you play. How you live. With our technology, youâll reinvent your world.This is our calling. This is a new HP.
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you to resolve hardware and software problems on your HPE networking products. Hardware exchange offers a reliable and fast parts exchange service for eligible HPE networking products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange Service is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Our vision is to create technology that makes life better for everyone, everywhere â every person, every organization, and every community around the globe. This motivates us â inspires us â to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We wonât stop pushing ahead, because you wonât stop pushing ahead. Youâre reinventing how you work. How you play. How you live. With our technology, youâll reinvent your world.This is our calling. This is a new HP.
HPE Foundation Care ServicesSupport for HPE servers, storage and networking hardware and software Todayâs IT environment is complex and administrators are pulled in many directions. With HPE Foundation Care, you can simplify your day-to-day system support experience. Meet your availability commitments with a variety of coverage levels and response times, connect to HPE for faster problem resolution, and get back to business.Get help from a variety of HPE expertsHardware and software support is provided for both HPE and third party products. Services are delivered by trained engineers as well as our network of trained HPE ServiceOne partners.Make HPE your first call for helpWith HPE Foundation Care, youâll have access to HPE experts via phone, web, or both. Youâll receive problem diagnosis and support, replacement parts and materials, access to firmware and software updates, and collaborative support on leading third party operating systems for x86 hardware.Choose the service thatâs right for youSimple, standard service levels make it easy for you to determine the right level of hardware and software support coverage for your service-level agreement and budgetary requirements.
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.