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Chat with our SpecialistESSENTIALBASIC ASSURANCEThis core service offering provides the assurance you need across all your products, going beyond standard warranty providing:Comprehensive coverage â if itâs broken, we fix itCovers accidental damage, plus normal wear and tear8x5 local time live-agent support3-day repair turnaround timeAccess to restricted softwareDevice Diagnostics for mobile computersVisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports