A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC solution.- Includes - User Manual.- Standard Lead Time - Usually Ships within 2 Weeks.Start-up Service 5X8 Features:- 5x8 normal business service scheduling.- AC wiring inspection.- Installation of modules.- Operator training.- Startup by APC trained technician.- Startup report.- Universal input voltage range.- Verification of installation wiring.- Waveform and phasing verification.Installation Services Features:- Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.- Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.- Logistics coordinationAPC will manage all logistics of your installation, from hardware delivery to scheduling installation techs, ensuring a smooth installation process from start to finish.- Equipment positioning.APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.- Physical assemblyFrom rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution.- Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.- 7x24 Upgrade optionIf you are like most business, you want your systems up and running during your busiest hours. In order to accomodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC solution.- Includes - User Manual.- Standard Lead Time - Usually Ships within 2 Weeks.Start-up Service 5X8 Features:- 5x8 normal business service scheduling.- AC wiring inspection.- Installation of modules.- Operator training.- Startup by APC trained technician.- Startup report.- Universal input voltage range.- Verification of installation wiring.- Waveform and phasing verification.Installation Services Features:- Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.- Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.- Logistics coordinationAPC will manage all logistics of your installation, from hardware delivery to scheduling installation techs, ensuring a smooth installation process from start to finish.- Equipment positioning.APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.- Physical assemblyFrom rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution.- Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.- 7x24 Upgrade optionIf you are like most business, you want your systems up and running during your busiest hours. In order to accomodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. *Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.