Zebra OneCare™ Maintenance PlansOur Zebra OneCare Support and Service goes above and beyond the manufacturer's warranty to cover it all, including normal wear and tear and accidental damage.Technology is Complex. Maintenance Doesn't Have to Be.You depend on your devices and software applications to run your business. When they're down, so are your workflows. You don't have time for unexpected surprises that halt your operations. You need a plan to protect against failures and prevent frustrations. Keep it simple and certain with Zebra OneCare maintenance plans.Trusted Service and Ongoing Support from the SourceAccidents happen, especially in tough business environments. Don't let that halt your operations. Stay a step ahead of the unexpected with troubleshooting and support from the team that knows your devices best and stands behind their technology 100%. Maximize your coverage and get certified repairs with authorized parts, along with security patches and firmware and software updates.Hassle-Free Repairs and Support Your WayGet the support you need, when and how you need it. Take advantage of self-service diagnostic tools or submit requests quickly and easily online. Tap into Zebra's digital support community for common questions or give us a call to connect with a live agent. Trust Zebra to focus on your business-critical devices, so you can focus on your operational outcomes.Peace-of-Mind Plans that Flex to Fit Your BusinessChoose the plan that's right for your business goals and budget. Far from one-size-fits all, Zebra OneCare plans offer everything from Essential coverage to elevated Select support, and even Specialized plans for targeted protection. Pick your plan based on your device type or portfolio, contract length, coverage level and repair turnaround time. It's pain free with our simple subscription model.Zebra OneCare™ SelectMaximum ProtectionAccess around-the-clock support with the Zebra OneCare Select plan. Build on the benefits of the Essential plan, PLUS 24/7 live-agent telephone support and next-business-day, ‘like new’ device replacement pre-loaded with your settings, software, apps and OS, and LifeGuard versions.24/7 Live Agent Technical Phone Support24/7 live-agent telephone technical support in 17 different languages no matter where the customer is located (English live-agent support after-hours).Next Day, "Like New" Device Replacement“Like-new” replacement device ships for next business day delivery, same day shipment, next bus day delivery (where possible).Standard Commissioning ServiceStandard Device Commissioning preloads the device with customer’s level of software, apps, configuration, OS and LifeGuard version.VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.OS and LifeGuard for Android Security UpdatesProtect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

Free shipping Our Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense. Technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it. Parts included Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics. Warranty Duration Options Multi-year protection options available to meet your business requirements

ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what’s important. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.

Zebra OneCare™ Essential and Select Maintenance PlansKeeping Your Technology Running While You Run Your BusinessYou count on your Zebra devices and software to run your business and meet your customers’ expectations. Unexpected failures that interrupt your workflows are out of the question. There’s no time for downtime. Sidestep surprises with Zebra’s flexible, right-foryou maintenance plans. Never one-size-fits-all, we offer a portfolio of customizable and personalized plans and enhancements to fit your needs, budget and urgency.Two Core Plans to Give You Beyond-Warranty ProtectionPart of a bigger family of maintenance plans, we created these two core plans as the go-to options that can meet the crucial day-to-day coverage and outcome protection of nearly any Zebra customer. Go beyond the warranty with top-to-bottom, inside-out, comprehensive and preventative care for your devices and the operational outcomes they support.

Core AssuranceGain peace of mind when your day-to-day device needs are covered to keep your fleet up and running. Get comprehensive protection, including phone support, three-day repair turnarounds, software and security updates, and cloud-based visibility into repair reports and more with VisibilityIQ OneCare.Complete AssuranceFully comprehensive, includes accidental damage, functional failure and normal wear and tear, print head replacement, plus replacement device if beyond economical repair.3-Day RepairsThree-day turn around on repairs once the device arrives at the repair facility, plus ground return shipping.8x5 Tech SupportPriority access to live-agent telephone technical support during normal business hours (8x5) no matter where customers are located.OS and LifeGuard for Android Security UpdatesProtect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.

Allied Telesis AT-GS980MX10HSM-NCA5. Number of years: 5 year(s), Service time (hours x days): 24x7

Zebra OneCare™ Maintenance PlansOur Zebra OneCare Support and Service goes above and beyond the manufacturer's warranty to cover it all, including normal wear and tear and accidental damage.Technology is Complex. Maintenance Doesn't Have to Be.You depend on your devices and software applications to run your business. When they're down, so are your workflows. You don't have time for unexpected surprises that halt your operations. You need a plan to protect against failures and prevent frustrations. Keep it simple and certain with Zebra OneCare maintenance plans.Trusted Service and Ongoing Support from the SourceAccidents happen, especially in tough business environments. Don't let that halt your operations. Stay a step ahead of the unexpected with troubleshooting and support from the team that knows your devices best and stands behind their technology 100%. Maximize your coverage and get certified repairs with authorized parts, along with security patches and firmware and software updates.Hassle-Free Repairs and Support Your WayGet the support you need, when and how you need it. Take advantage of self-service diagnostic tools or submit requests quickly and easily online. Tap into Zebra's digital support community for common questions or give us a call to connect with a live agent. Trust Zebra to focus on your business-critical devices, so you can focus on your operational outcomes.Peace-of-Mind Plans that Flex to Fit Your BusinessChoose the plan that's right for your business goals and budget. Far from one-size-fits all, Zebra OneCare plans offer everything from Essential coverage to elevated Select support, and even Specialized plans for targeted protection. Pick your plan based on your device type or portfolio, contract length, coverage level and repair turnaround time. It's pain free with our simple subscription model.Zebra OneCare™ SelectMaximum ProtectionAccess around-the-clock support with the Zebra OneCare Select plan. Build on the benefits of the Essential plan, PLUS 24/7 live-agent telephone support and next-business-day, ‘like new’ device replacement pre-loaded with your settings, software, apps and OS, and LifeGuard versions.24/7 Live Agent Technical Phone Support24/7 live-agent telephone technical support in 17 different languages no matter where the customer is located (English live-agent support after-hours).Next Day, "Like New" Device Replacement“Like-new” replacement device ships for next business day delivery, same day shipment, next bus day delivery (where possible).Standard Commissioning ServiceStandard Device Commissioning preloads the device with customer’s level of software, apps, configuration, OS and LifeGuard version.VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.OS and LifeGuard for Android Security UpdatesProtect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.