ESSENTIALBASIC ASSURANCEThis core service offering provides the assurance you need across all your products, going beyond standard warranty providing:Comprehensive coverage â if itâs broken, we fix itCovers accidental damage, plus normal wear and tear8x5 local time live-agent support3-day repair turnaround timeAccess to restricted softwareDevice Diagnostics for mobile computersVisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports
TECHNICAL SOFTWARE SUPPORT (TSS)STANDALONE TECHNICAL SUPPORT SERVICES AND SOFTWARE SUPPORTResolve all your technical support issues and get access to all the latest software updates with Zebraâs TSS. Features include:Access to restricted software, including LifeGuard analytics, to ensure your software is up to date8x5 local time live-agent supportPriority service levels and escalation paths to ensure speedy resolution24x7 self-service access to Zebraâs comprehensive library of support materials and entitled firmware updates
MAXIMISE ZEBRA DEVICE UPTIME AND BUSINESS PERFORMANCE WITH ZEBRA ONECARE SUPPORT SERVICESEvery day, you depend on your Zebra mobile computers, barcode scanners and printers to keep your business up and running efficiently. Ensure you get the predictable and dependable performance you need to maximise device uptime and return on investment for your Zebra devices with Zebra OneCare Support Services. No matter what level of service you need, thereâs a Zebra OneCare Service to support your critical operations and help improve business outcomes. Zebra OneCare services set the bar for service, support and repair - with experts that speak 17 languages offering unmatched from-the-manufacturer support â after all, nobody knows our products better than we do.ESSENTIALBASIC ASSURANCEThis core service offering provides the assurance you need across all your products, going beyond standard warranty providing:- Comprehensive coverage â if itâs broken, we fix it- Covers accidental damage, plus normal wear and tear- 8x5 local time live-agent support- 3-day repair turnaround time- Access to restricted software- Device Diagnostics for mobile computers- VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports
MC2210 Zebra OneCare Special Value, purchased within 30 days of hardware. 3 year duration, does not include comprehensive coverage , premier battery maintenance for standard battery, commissioning and dashboard.
TECHNOLOGY IS COMPLEX.MAINTENANCE DOESN'T HAVE TO BE.You depend on your devices and software applications to run your business. When they're down, so are your workflows. You don't have time for unexpected surprises that halt your operations. You need a plan to protect against failures and prevent frustrations. Keep it simple and certain with Zebra OneCare maintenance plans.Never one-size-fits-all, choose the "right-for-you" plan that's tailored to your exact needs and business urgency. Delivering much more than backup warranty and repair, our comprehensive plans add years of ongoing enhancements to protect your technology and your investment.TRUSTED SERVICE AND ONGOING SUPPORT FROM THE SOURCEAccidents happen, especially in tough business environments. Don't let that halt your operations. Stay a step ahead of the unexpected with troubleshooting and support from the team that knows your devices best and stands behind their technology 100%. Maximize your coverage and get certified repairs with authorized parts, along with security patches and firmware and software updates.HASSLE-FREE REPAIRS AND SUPPORT YOUR WAYGet the support you need, when and how you need it. Take advantage of self-service diagnostic tools or submit requests quickly and easily online. Tap into Zebra's digital support community for common questions or give us a call to connect with a live agent. Trust Zebra to focus on your business-critical devices, so you can focus on your operational outcomes.PEACE-OF-MIND PLANS THAT FLEX TO FIT YOUR BUSINESSChoose the plan that's right for your business goals and budget. Far from one-size-fits all, Zebra OneCare plans offer everything from Essential coverage to elevated Select support, and even Specialized plans for targeted protection. Pick your plan based on your device type or portfolio, contract length, coverage level and repair turnaround time. It's pain free with our simple subscription model.